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1. I heard about lost mail but what does it mean actually?
Lost mail means your mail simply disappear. Sad to say but it is true, in my years of sending items via snail mail, there are cases where buyers do not receive their items. If you do not have confidence, please kindly do not bid.
2. How can I be assured that item is in good condition?
What you see in the picture is what you will get. Please do take note of the item's condition as described in the auctions. Item's condition will be check again before delivery take places.
3. How can I contact you?
We are reachable via email @ [email protected] OR via our website under Contact Us
4. What happen if I encountered lost mail?
First of all, if you think you encountered lost mail, please be prepared for the worst. This is because so far, those who encountered lost mail, only 1 managed to retrieve his mail.
Second, send me an email so I can make some calls to the respective parties but there is no guarantee that the mail can/can't be found.
Third, please kindly do not jump into conclusion that I did not send out the mail. The only thing that I can do is to provide either the registered mail number or the time, date, location and postage of the mail once I have mailed out the item for your own tracking purposes.
1. (Local) What does normal postage means?
Local normal postage is the compulsory cost for mailing items within Singapore. The cost covers only delivery of the mailed items to the mail box.
2. What is registered postage?
Due to possibilities
of lost mail, I would highly recommend buyers to opt for registered mail. Registered mail offers delivery of item straight to your doorstep instead of mailbox, thus, chances of encountering lost mail is lower.
And also, when you opted for registered mail, there will be a registered mail number (upon delivery, I will email it to you) and you can track the item's last known location.
3. In the event if the
item is too bulky for mailing, how can you get the items?
In the event if the item is too bulky for mailing, I will state in
the auction on collection details. However, should I failed to do so, please do ask me through the Question and Answer tab or email me at
[email protected].
4. What happens when my item is above the weight of 1kg?
Please refer to
SingPost postage fees calculator for postage cost.
Do note that the cost calculated is not inclusive of packaging cost (Eg. Envelope/Bubble Pack/Box)
5. What does the misc cost covers?
Misc cost covers the packaging cost which includes bubble pack and envelope costs etc.
6. I would prefer a better packaging, eg, a box packaging. Is it possible?
If you would prefer a better packaging package, eg, a box pack over normal envelope/packaging paper, you will have to pay for the additional cost of getting the box, on top of the mentioned postage cost.
7. Is there combine postage for buying more?
The answer is definitely yes!! As long as accepted by the courier company, combine postage is definitely possible and welcome. However, in order to prevent any misunderstanding/miscommunication, do drop me an email at
[email protected] or through the Question and Answer section with the list of items you are keen to purchase.
8. I heard about lost mail but what does it mean actually?
Lost mail means your mail simply disappear.
Sad to say but it is true, in my years of sending items via snail mail,
there are cases where buyers do not receive their items. If you do not
have confidence, please kindly do not bid.
9. What is the free local
shipping consists of?
Free local shipping consists of:
i)
normal local postage
ii) misc. cost such as bubble pack, envelope cost
10. (Overseas) Shipping and Handling Fee
For overseas/international shipping and handling charges, please kindly make an enquiry with me, stating the interested item and your location and I will revert to you asap with the postage costs.
*not inclusive of packaging cost (Eg. Envelope/Bubble Pack/Box)
1. Payment Mode for Local Buyers
Accepted payment type would be
1. Bank Transfer (DBS/POSB preferred) or
2.Cash via snail mail (at sender's own risk)
2. Can I use other bank account (eg OCBC/UOB) for bank transfer?
Definitely you can. However, as third party bank requires a minimum of 2 working days before payment will be reflected, therefore you have to wait till I can confirm your payment. Upon confirmation of payment then I will deliver your item.
4. What about cash and carry (also known as meetup?)
No. I do not do cash and carry or meetups. (When special circumstances arise, payment have to be made in full first before meetup)
5. Payment Mode for Overseas Buyers
Accepted payment type would be
1. Paypal (5.4% additional of the grand total) or
2. Cash via snail mail at sender's own risk
Please kindly noted that cash via snail mail is greatly discouraged.
6. How is the 5.4% additional of the grand total calculated?
For Example:
- Winning bid amount is $15.90,
- Postage Cost is $8
Additional 5.4% = $23.90 * 5.4% = $1.30 (round up)
Total amount payable = $23.90 + $1.30 = $25.20
In order to prevent any misunderstanding/miscommunication, do drop me an email at [email protected] or through the Question and Answer section.
7. I am a overseas buyer but I have a bank account in Singapore. Can I make the payment via bank transfer?
It is definitely more than welcome if you have a bank account in Singapore. You can do the fund transfer directly to my bank account but please note that you will be charged on the international S&H cost (unless the item's destination mailing address is within Singapore) and the actual item cost.
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