|| Exchange/Refund Policy
Except for ladies handmade accessories, items such as the DVDs, VCDs, CDs and other collectibiles posted in our ebay store are mostly collections. Thus, it is not possible to provide any exchanges or refunds for unsatisfactory items. In the event where item's condition differs from what is described before we deliver to you, we will refund you. If you have opted for Paypal payment, we can only refund you the amount after Paypal's deduction fee.
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|| Delivery Policy
Once your payment has been received and confirmed, we will mail out your item within 3~5 working days. Upon mailing, we will email you details which includes
1. time of delivery
2. delivery mode (eg, normal mail or registered mail w registered article number)
3. location of item's mailed
In the event of lost mail encountered, NO replacements will be provided. Registered mail is recommended as registered mail allows you to keep track of item's location.
1. time of delivery
2. delivery mode (eg, normal mail or registered mail w registered article number)
3. location of item's mailed
In the event of lost mail encountered, NO replacements will be provided. Registered mail is recommended as registered mail allows you to keep track of item's location.
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|| Item Condition Assurance
Before sending your item, we will try our best to ensure the stuffs that you purchase from us is the same condition as described. For DVDs, VCDs and CDs set, we will do a visual check for scratch mark or mold etc condition if possible.
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|| Transaction Process
- Place order/Auction won
- Invoice confirmation with total amount payable sent to you
- Proceed to make payment (fund transfer)
- Confirmation email to us with payment details and mailing address
- Item mailed to buyer's given/stated address
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